Account Management: I Forgot Password


Resetting Your Password - If you’ve forgotten your password, you can easily reset it in just a few steps. This process ensures that you regain access to your account securely.


How to Reset Your Password

1. Go to the Forgot Password page

2. Enter the email address associated with your account.

3. Click Submit or Send Reset Link.

4. You will receive an email containing a secure link to reset your password:

  • Open the email and click the Reset Password link.

5. You’ll be redirected to a password reset page:

  • Enter your new password, confirm it, and submit the form.

Once completed, you’ll be able to log in with your new password immediately.


Didn’t Request a Password Reset?

If you received a password reset email but didn’t initiate the request:

  • You can safely ignore the email.
  • No changes will be made to your account unless someone clicks the link and completes the reset process.
  • Your account remains secure and unchanged.

Tips for a Secure Password

When setting a new password, follow these best practices:

  • Use a unique password not used on other sites.
  • Include a mix of uppercase and lowercase letters, numbers, and special characters.
  • Avoid using easily guessed information like your name or birthday.

For added protection, consider enabling two-factor authentication (2FA) once you're logged in again.


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