Order Status Manager
Create and manage custom order statuses. HitMe lets you extend the default order flow with personalized status options.
Overview of the Status Manager Module
The Status Manager module lets you build and manage your own custom order statuses, each with its own email message. This way, you can shape the order process to match how your business runs. Set up statuses for things like new orders, completed sales, or failed payments, and attach actions or triggers to automate parts of the order journey.
- Add unlimited custom order statuses
- Automatically send emails for each status
- Trigger actions when statuses change
- Increase visibility in order processes
Create and Manage Custom Statuses
Inside the Status Manager dashboard, you can quickly create new statuses or adjust existing ones. Use colour coding for fast recognition and configure automation like triggers for events such as "New Order", "Order Paid", or "Payment Failed". This flexibility makes your order handling more organised, quicker, and efficient.
- Add or edit statuses from the dashboard
- Use colour labels for easy recognition
- Set triggers for events like "Order Paid"
- Build a workflow that matches your needs
Integrated Order Updates & Emails
Bring together custom statuses and automated emails to make order management simple. Apply statuses directly from the order view and send tailored updates to customers at each stage. This tidies up staff workflows, keeps order history in order, and ensures customers stay informed — boosting satisfaction and cutting down support tickets.
- Apply custom statuses right from order view
- Send customised emails for each status
- Increase clarity and reduce support workload
- Improve efficiency and customer satisfaction
Flexible Extension for Order Handling
Status Manager is an add-on for the eCommerce platform that gives you more control and flexibility in managing orders. With it, you can create unlimited statuses for more complex workflows, boost communication, and keep better track of each order. It’s a solid tool to streamline your operations and improve customer care.
- Enhance built-in order logic with automation
- Supports advanced workflows for both B2B and B2C
- Strengthen customer communication after purchase
- Full customisation with zero coding
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